COVID-19 & UCalgary Travel

Updated - May 29, 2020
Still Valid - June 1, 2020

In order to protect the safety and well-being of UCalgary students, faculty, staff, and postdocs, the university is continuing to take precautionary measures around international travel. Please note the following decisions:

Travel-outbound: All university-related international travel (students, faculty, staff, postdocs) is not permitted until at least Sept. 1, 2020. This decision will be revisited on Aug. 15, 2020.

  • Outbound out-of-country undergraduate student travel is not permitted until at least Dec. 31, 2020. A decision about travel during winter term 2021 and onwards travel will be made by Nov. 15, 2020.
  • Graduate student out-of-country travel after Sept. 1, 2020 will be considered on a case-by-case basis through the risk management travel process.

Travel-inbound: Incoming international students 18 years of age or over, including visiting students and Continuing Education students, are permitted to arrive in compliance with Alberta Health Services requirements starting July 1, 2020.

  • Consideration should be given to the length of the time of the experience. Incoming travelers are responsible to arrange for their own self-isolation off campus as it cannot be guaranteed or supported by Residence Services. Residence Services will work with international students to find alternate accommodations for self-isolation.
  • Incoming international students under the age of 18 will not be accepted until Dec. 31, 2020.
  • All incoming travelers will be provided with materials/documentation/online training regarding adherence to Alberta Health Services regulations and UCalgary protocols with respect to physical distancing, etc. This will be made accessible and available in language appropriate for English-learners.

International Travel on UCalgary Business – Currently travelling internationally

The Government of Canada website provides updated information on Travel Restrictions and Exemptions.  Please ensure that you have thoroughly reviewed this information prior to returning to Calgary.  It will assist with determining what you will need to fly (including wearing a non-medical mask) as well as the regulations in effect when you land (such as self-isolation or quarantine information).

If you are a Canadian citizen or a permanent resident of Canada we strongly recommend that you make arrangements to return to Canada as soon as possible. The evolving situation may limit our ability to assist you if you choose to remain in your current location. You will need to determine whether it is safer to return or remain where you are for now.  If you choose to stay in place, we respect that decision. 

See further information below on assistance with making airline arrangements and guidelines for actions to take upon your return.

If you are an international student, please review the exemptions to travel restrictions to Canada revised on March 27, 2020.  These exemptions will allow entry to international students who held a valid study permit or who had been approved for a study permit, when the travel restrictions took effect on March 18, 2020. 

If you or a member of your family/household has been advised by Alberta Health / HealthLink to self-isolate, follow Alberta Health Services directions. If you have been tested for COVID, remain at home, follow self-isolation guidelines and do not come to campus until you have received negative results from Public Health and have stopped showing symptoms. Employees will continue to receive pay and benefits without interruption.

If you are not already working with a travel agent and require assistance with booking a return flight, Maritime Travel is available to provide help.

Contact information:

8 a.m. to 5 p.m. mountain standard time:

After hours:

Please provide the following information:

  • Full name as it appears on the passport – last name in UPPER CASE
  • Date of birth
  • Departure city
  • Travel date
  • Seat preference

Please contact Risk Management & Insurance at to confirm your return to Canada.

Following your return:

As per the Government of Canada emergency order under the Quarantine Act, all individuals who are entering Canada must self-isolate on their return for 14 days, independent of the country they were visiting.   Please review the Government of Alberta Travel Restrictions information for self-isolation requirements.

Please remain at home, do not come to campus and follow self-isolation guidelines.

On March 14, Alberta began to post information on flights with confirmed cases of COVID-19 that have arrived in Canada in order to allow individuals to determine if they may have been exposed to COVID-19 on their flight.  Please go the Passengers on Flights with Confirmed Cases for further information.  It will include the flight number, date and seats at risk of exposure.  We would recommend that you monitor this document upon your return. 

On March 13, Alberta Health Services launched an online self-assessment tool for you to see if your symptoms match COVID-19.  They recommend that you use this self-assessment tool to help determine whether you should be tested for COVID-19.

We will do everything we can to support your continued stay at the University of Calgary and are committed to finishing the Winter 2020 semester. However, if you are no longer able to remain, please contact the University of Calgary exchange advisors at who will assist, where possible, with making academic accommodations or arrangements.

UCalgary is also advising anyone who has traveled outside of Canada to follow advice from Alberta Health Services, self-isolate, and inform your supervisor, manager, instructor or other relevant contacts. Also, if someone in your home is unwell, follow advice from Alberta Health Services, self isolate and inform the appropriate individuals. People self-isolating and who do not have any symptoms, should expect to work or study at home for 14 days. Employees will continue to receive pay and benefits without interruption.

Following are a list of links to organizations that the University of Calgary monitors with respect to health outbreaks and the appropriate precautions to be taken. It also monitors the World Health Organization response as well as reviewing information from the Government of Canada travel advisories and International SOS. For current information, please monitor their sites directly on an ongoing basis as the situation is evolving rapidly.

Alberta Health Services - Current situation in Alberta

Alberta Health Services - Novel Coronavirus FAQs

Public Health Agency of Canada

Government of Canada Travel Advisories